Reinventing the Newsroom

On Denton, Paton, Profanity and Other Topics

Posted in Cultural Change, Digital Experiments by reinventingthenewsroom on December 13, 2010

Some quick thoughts on recent topics making the digital-journalism rounds:

Gawker is changing the template for its sites, and a while back Nick Denton explained the thinking behind the new look. As always with Denton, he makes a lot of very smart points and dresses them up in a fair amount of showmanship.

The foundation of the Gawker redesign is that it’s ditching the traditional reverse-chronological blog design. Now there’s a splash story presented in full on the left and a scrollable series of headlines on the right. Denton notes that “every inside page will hew to the same template as the front page. No matter whether the visitor keys in the site address or arrives from the side by a link on Facebook or elsewhere, he or she will be greeted not just by a story but by an index of other recent items.”

In other words, depending on your philosophical bent you could say there will be no home page, every page will be a home page, or both. (The waning importance of home pages is a subject of longstanding interest to me.) I discussed what this means for sports sections in my weekly column for Indiana University’s National Sports Journalism Center, but the basic lesson is the same for any news organization: Any article can be a window into a site, and in our era of search and social media, the model built around a homepage and navigation is increasingly out of step with the fragmented nature of how we find and read news. As Denton himself notes, “referrals from Facebook have increased sixfold since the start of the year; and audience spikes appear to be larger than ever before. We can turn more of those drive-by visitors into regulars by turning every page into a front page.”

It’s hard to imagine this trend reversing as social media becomes more and more ubiquitous, which means all the sweat and pain going into site redesigns is increasingly a misallocated effort. In a funny way, news people are a poor choice to design newspapers: We tend to be news junkies, and as such we have a well-honed understanding of how to navigate a newspaper in physical or digital form. But a lot of casual readers aren’t like us. Their home page is increasingly likely to be Facebook, and they may never see the front page of Gawker or the New York Times or whatever organization is the source of a story.

The reaction to Denton’s explainer was interesting. Reuters’ Felix Salmon broke down the likely effects of the new format on Gawker’s page views, predicting it will lead to a decline in views (because there will be fewer clicks to reach what you want to read) and kill Gawker’s sponsored posts, since the flow of reverse-chron news is marginalized, making it less likely that sponsored posts will be encountered within the flow. “There’s a whopping irony here,” he noted. “Denton was the first person to turn blogging into a large-scale commercial venture: he bet on the potential of the blog medium earlier than anybody else, and to a large degree he’s personally responsible for the reputation that blogs have among the population at large. He then brought on [Chris] Batty to try to sell ads against this strange new reverse-chronological stream of disparate posts. Now, however, it’s Batty who is fighting for what he calls the ‘narrative carrying capacity’ of that reverse-chronological stream: it’s Batty, the ad guy, fighting to preserve what you might call the essence of blog. And it’s Denton, the original Blogfather, who’s aggressively throwing it away.”

And in the New York Times, Nick Bilton started off with a very interesting historical parallel, showing a century-old NYT front page that’s a hopeless jumble of text and fonts, without the cues of modern newspaper design that help us navigate. “This change happened at The Times — and at other newspapers — over a number of decades as designers and editors figured out that readers didn’t want more news, but instead wanted a more concise culling of news,” he writes. “Now we’re starting to see these types of design and editorial changes take place with blogs and Web sites online.”

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Earlier this month, Journal Register Co. CEO John Paton walked an audience at the INMA Transformation of News summit through his blueprint for digital-first newspapers and tackling the necessary organizational and cultural change. I can’t do better than the 140 characters I used to call it out on Twitter, so here it is again: “If someone could only read one thing on changing the future of #newspapers, I’d have them read this.”

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Finally, here’s my take (also from NSJC) on whether the web is changing the rules for how news organizations deal with profanity.

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