[...] part of a vibrant community that already exists. To make sure journalists understand — as the BBC made clear — that talking with readers is now a critical part of their jobs, and that they’re [...]
[...] think what I’ve seen is a common problem, but things are changing gradually — in some cases drastically. I do happen to like what the BBC’s global news chief wrote to his staff: “This isn’t just [...]
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Web veteran Jason Fry explores the challenges faced by newspapers in the digital world.